| Q. | I need to make some corrections to my registration information. Is it possible to do so? |
| A. | Yes! There after you log in there is a link near the top of the screen "Change My Profile Settings". |
| Q. | I just registered online and I did not receive any coupon offer. What's going on? |
| A. | We have an automated system in place to process any new registrations . This system runs periodically to pick up new registration information, then the system sends out any applicable coupon offers to each customer . You should receive your coupon offer(s) within 1 working day. |
| Q. | I never received a coupon offer. How come? |
| A. | In an effort to block SPAM email, some customers have set up their email accounts to only accept email from people who are in their email address book. Try adding QTPromotions@QuikTrip.net to your address book. Your internet provider may also be blocking SPAM emails. Contact your internet provider to find out what you can do to allow emails from QT Web Group and/or QTPromotions@QuikTrip.net. |
| Q. | What PC environment do you support? |
| A. | QuikTrip utilizes Microsoft Internet Explorer as means of communication for QTWebGroup internet coupon application user interface. Unfortunately, results for users of other environments may be affected. We apologize for any inconvenience to these users. |
| Q. | Is there any preference to what Internet Browser should be used to access coupons? |
| A. | QT Web Group website is optimized for Microsoft Internet Explorer version 6.0. We attempt to make the website also work with the latest version of Netscape Navigator as well, however we cannot guarantee compatibility with any internet browsers other than Microsoft Internet Explorer version 6.0. |
| Q. | What kind of printer should I use? |
| A. | You can use a laser printer or a high quality ink jet printer. For ink jet printers, 600 dots-per-inch (DPI) is recommended. Our scanning equipment is not capable of reliably reading labels generated using low quality InkJet or dot matrix printers. |
| Q. | My coupon partially printed, can I still use it? |
| A. | Your QT Web Group coupon will be accepted in one of our stores as long as it has the barcode, your name and the expiration date of the coupon. The coupon may be printed in grayscale if you prefer. |
| Q. | I had a problem printing, and when I tried to access the coupon page again, the page said 'you have already accessed'. What can I do to access the coupon page again? |
| A. | Please send e-mail to QTPromotions@QuikTrip.net. Please indicate which promotion you had a problem printing. |
